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Nest Support Contact Information

If you're currently experiencing a smoke or carbon monoxide or other home safety emergency, call 997 or your local fire department.

For support with your Nest products, please contact Mindware

Mindware is available 24 hours a day, 7 days a week.

Get answers to common questions

Buy, track and return your Nest products.

If you bought your Nest products from a different store, contact them for a return or refund.

Other places to buy:

Install and set up your Nest products.

Install it yourself.

Check out our installation videos:

Check our installation steps:

Get the Nest app and set up your product through the Nest app.

Keep your products and app up to date.

Check your version of the Nest app.

How to keep your Nest products and the Nest app up to date.

How to keep your Nest products clean.

Want to do business with Nest?

Get info about selling Nest products or becoming a Nest Pro, developer or partner.

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