Contact Nest Support

Nest Support contact information

If you're currently experiencing a smoke, carbon monoxide or other home safety emergency, call 000, or your local fire brigade.

Chat

We can resolve lots of common questions with a quick online chat.

We're currently conducting planned maintenance. Chat isn't available at the moment. Please check again after 4 a.m. Pacific Daylight Time.

Chat

There aren’t any agents available to chat at this time.

We're currently conducting planned maintenance. Chat isn't available at the moment. Please check again after 4 a.m. Pacific Daylight Time.

The transcript of this chat will be stored for quality assurance purposes. For more information, please see Nest's Privacy Statement.

If you contact or directly communicate with us, we’ll keep a record of your request (including call and chat records and attachments such as screenshots, video clips, etc.). We combine this information with other information that we have, and it is used for support, product improvement and fraud prevention purposes, and as explained in our Privacy Statement. Learn about our data retention practices here.

Nest Support agents do not ask for your credit card information, username or password.

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Get info about selling Nest products or becoming a Nest Pro, developer or partner.

Get in touch

If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.

Sorry

Sorry, there are no agents available to chat at the moment. If you need help immediately, you can call us.

If you're currently experiencing a smoke, carbon monoxide or other home safety emergency, call 999, 112 or your local fire brigade.

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