Nest Support

Questions about Nest Learning Thermostat or Nest Protect: Smoke + CO alarm? We've got answers, videos, and plenty of resources to help you out.

Nest Learning Thermostat
Nest Learning Thermostat
Compatibility check >Works with most systems Troubleshooting >Get help when you need it Find a Pro >Get a professional installation Install your Nest Thermostat
Install your Nest Thermostat
Nest Protect: Smoke + CO alarm
Nest Protect:
Smoke + CO
Ordering > Timing, shipping methods and more Battery vs wired > See which is right for you User's guide > Everything you need to know Install your Nest Protect
Install your Nest Protect
Nest Store Support
Nest Store
Support
Track your order > See when your order should arrive Shipping > Timing, shipping methods and more Billing > Payment questions Order management > Returns, refunds and cancellations
Safety notice
Safety notice

If you purchased your Nest Protect before June 2014, read
this letter from our CEO >

Contact us
Contact us

Call us at 855-469-6378. Our support team is available 24 hours 7 days a week.
Get in touch >

Find a Pro
Find a Pro

Don't like wires? Nest trained and certified installers are standing by. Find a pro >

Works with Nest
Works with Nest

Nest can interact with all kinds of things in and around your home. See how >