Contact Nest Support

Questions about your Nest Thermostat, Nest Protect, Nest Cam or Dropcam? We've got answers, videos, and plenty of resources to help you out.

Nest Support contact info

How can we help? Our support team is available 24 hours 7 days a week.

If you're currently experiencing a smoke or carbon monoxide or other home safety emergency, call 911 or your local fire department.

You can also search or ask a question in the Nest Community, where Nest owners and certified professionals are happy to help you.

I own a Nest Protect and need help >

Please have a look at our library of support articles, you’ll likely find the answer you’re looking for here.
Nest Protect troubleshooting help >

You can also search or ask a question in the Nest Community, where there are plenty of Nest owners and certified professionals who can help you.
Ask the Nest Community >

I own a Nest Learning Thermostat and need help >

To get an answer to the most common questions, our troubleshooting tool will automatically guide you to the solution you need quickly and easily.
Nest Thermostat troubleshooting tool >

If you have a more complex question, please have a look at our library of support articles, you’ll likely find the answer you’re looking for here.
Nest Thermostat troubleshooting help >

You can also search or ask a question in the Nest Community, where there are plenty of Nest owners and certified professionals who can help you.
Ask the Nest Community >

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If you're currently experiencing a smoke or carbon monoxide or other home safety emergency, call 911 or your local fire department.

Contact Nest Support >