Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Remove Nest camera or doorbell from its stand or mount

Choose your Google Nest camera or doorbell in this article for instructions to remove it from its stand or mount.

Cameras

Nest Cam (wired, indoor, 2nd gen)

Note: Nest Cam (wired) cannot be detached from its stand.

To Remove your camera from the wall plate, grab your camera from its base (not the camera head), and then turn it counterclockwise. Your camera will click as it detaches from the wall mount.

Nest Cam (battery)

If you didn’t install your camera with a power cable, you’ll need to remove it periodically to charge the battery. 

Remove the secure loop from the wall mount

If you have the secure loop installed, use these instructions to remove it.

  1. Open the loop by pulling down on its tab until it can slip off the wall mount. 
  2. After you’ve removed the camera, you can use the loop as a wrist strap to safely carry the camera.

Remove your camera from the wall mount

The wall mount uses a strong magnet. Grip the base of the camera and pull it away from the plate.

Remove your camera from the stand

To remove your camera from the stand, simply grip the base of the camera stand, and then pull the camera away from the base.

Nest Cam Indoor 

nest camera indoor parts

Remove your camera from the wall mount

The Nest Cam Indoor attaches to the metal wall plate with a strong magnet. To remove it from the wall plate, grip the base of the camera and pull away from the metal plate.

Remove your camera from the magnetic stand

To remove your camera from the stand, grip the metal ring at the top of the stand and turn to unscrew the ring.

Nest Cam IQ Indoor 

  • If you placed your Nest Cam IQ Indoor on a surface like a shelf, you don’t need to do anything else. The stand and base are not detachable from the camera head.
  • If you installed your camera with the wall mount, rotate the camera’s base until it unscrews from the mount. Then you can remove the screws that hold the mount in place on your wall or ceiling.

Cam IQ animated turning wall mount

  • Note: If you attached your camera to a tripod, make sure to grip the camera’s base when removing it from the tripod.

Nest Cam Outdoor 

Your Nest Cam Outdoor attaches to this metal plate with a strong magnet. To remove your camera from the base, simply grip the camera and pull away from the magnet.

Nest Cam IQ Outdoor 

Your Nest Cam IQ Outdoor uses a lock to securely attach to your wall. You’ll need to use the included hex key to detach your camera from the base.

Note: If you lose your hex key, you can purchase a 2.5 mm (3/32”) hex key from your local hardware store.

nest cam hexkey line

  1. Insert the hex key into the hole on your camera's base.
  2. Turn the hex key counterclockwise and the camera should detach from the wall.

Removing a Nest Cam outdoor IQ

 

Doorbells

Nest Doorbell (wired, 2nd gen)

To remove your doorbell from its wall mount, insert the included hex key at the top of your doorbell. Turn the hex key counterclockwise to loosen the screw. Then, pull the doorbell up and away from the wall.

Nest Doorbell (battery) 

Use the release tool included in the box. If you don't have the tool, you can use a flathead screwdriver. Insert the tool or screwdriver into the hole at the top of the doorbell, then pull the doorbell up and away from the wall.

Nest Doorbell (wired) 

To remove your Nest Doorbell (wired) from the base, use the included release tool. You can also use a paperclip or thumb tack.

nest hello unlocker

  1. Insert the tool into the hole on the bottom of your doorbell.
  2. Press upward until your doorbell snaps off the base.
  3. Grip the bottom of your doorbell and pull it away from the wall and off the base.

thumb tack insert

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
5026763122544652447
true
Search Help Center
true
true
true
true
true
1633396
false
false