Nest Support contact info
How can we help? Our support team is available Monday-Friday – 07:00-19:00, and Saturday-Sunday – 09:00-17:00.
If you're currently experiencing a smoke, carbon monoxide or other home safety emergency, call 999 (or 112) or your local fire brigade.
Please have a look at our library of support articles, you’ll probably find the answer that you’re looking for here.
Nest Protect troubleshooting help >
If your Nest Thermostat isn’t receiving power, it will first show an H2 error on the screen. Here are some troubleshooting steps to follow.
Troubleshooting power problems >
If you have a more complex question, please have a look at our library of support articles, you’ll probably find the answer that you’re looking for here.
Nest Thermostat troubleshooting help >